Support

Last updated: September 2, 2026

Need help with your account, billing, or something in the app isn't working right? We're here for it.

Contact Us

Email us anytime at start2day.s2f@gmail.com and we'll get back to you as soon as we can, usually within 1–2 business days.

Already a member? You can also reach us from inside the app: open Messages and send a note in the S2F Support chat, or ask the Support Assistant in Settings for quick answers.

Frequently Asked Questions

How do I get help inside the app?

If you're signed in, open Messages from the main menu and use the S2F Support chat — it goes straight to our team's admin inbox, and you can also start with the Support AI assistant in Settings for quick answers on navigation, account, or billing questions.

I forgot my password / can't log in.

Use “Forgot password” on the login screen to get a reset link by email. If you signed up with Google Sign-In, use the “Continue with Google” button instead of a password.

How do I cancel or change my membership?

Go to Settings > Membership to see your current tier and billing. Cancellations take effect at the end of your current billing period. Email us if you'd like help changing tiers or need a hand with billing.

How do I delete my account or my data?

You can permanently delete your account from Settings at any time. For a copy of your data or any other privacy request, email us and we'll take care of it — see our Privacy Policy for details.

I'm having a technical problem (app won't load, a feature is broken, etc.).

Email us a short description of what happened, what device/browser you're using, and a screenshot if you have one — that helps us fix it fast.

Where do I ask about coaching, my roadmap, or motivation?

That's what the AI Coach (“Queen”) and Community are for. Support (this page, Messages, and our email) is for app help, account, and billing — not coaching.

More Resources

See our Terms of Service and Privacy Policy for details on how Start2Finish works and how we handle your data.