Last updated: August 6, 2026
Start2Finish (S2F) is a personal transformation platform, and some of what you share with it — your nutrition and weight logs, quiz answers, and community activity — is sensitive. This policy explains what we collect, how we use it, and how we protect it.
Account information. Your name, email address, and authentication details. If you sign in with Google, we receive the basic profile information Google shares for sign-in. Passwords are hashed and never visible to us in plain text.
Quiz & profile information. Your quiz answers, resulting archetype, selected pillar, strengths, growth areas, bio, location, and profile photo.
Health & nutrition information. Food logs, meal type, calories, protein, carbs, fats, water intake, and weight entries you choose to log in the Nutrition Tracker.
Community & messaging content. Community posts, comments, direct messages, and challenge participation.
Booking & payment information. Session bookings, scheduling details, membership tier, and billing status. Full card details are handled directly by our payment processor (Stripe) — we store limited references like customer and subscription IDs, not your raw card number.
Technical information. Standard device, browser, and usage log data, collected automatically and used only for security, reliability, and troubleshooting.
Start2Finish does not access your device's camera, microphone, contacts, or GPS/location services, and the app does not request permission to use them. A few specifics, since these are common points of confusion:
Your in-app activity. We use activity data — things like logins, check-ins, streaks, and lesson/challenge/nutrition progress — for two purposes only: (1) to automatically generate suggestions, recommendations, and content tailored to you, and (2) to let authorized admins view your progress and activity for coaching, support, and platform administration (see "Admin access" below). We don't use your activity data for advertising, third-party profiling, or any purpose beyond running and supporting the Service.
We do not use your health, nutrition, or personal content to train AI models, and we do not sell your personal information to anyone.
Content you post in Community (posts, comments) is visible to other members by design. Direct messages are visible only to you and the recipient. Your leaderboard position and progress are visible to other members only if you leave the relevant visibility setting enabled in your profile — you can turn these off in Settings at any time.
The AI Coach is powered by a third-party large language model, accessed through our application platform. When you use it, relevant profile and conversation context is sent to that model to generate a reply. Treat it as a motivational tool, not a substitute for a licensed dietitian, trainer, or therapist — see our Terms of Service for more.
No method of transmission or storage is 100% secure, but every feature here is built with the understanding that we're handling personal health and identity information.
We don't rent or sell your personal information. We share data only with the service providers that help us run the platform:
We may also disclose information if required by law, or to investigate fraud or protect the security of the platform.
If you take our quiz or otherwise provide your email before becoming a member, we may store your quiz results and email as a lead, and may follow up with you about membership. This includes sending you your free 8-week roadmap and enrolling you in our Welcome email series so we can check in on your progress.
Signing up separately for offers, events, our newsletter, product updates, deals, and the S2F magazine is always its own opt-in choice, shown as a distinct checkbox wherever we ask for it — we never bundle marketing consent with the consent required to use the Service. You can opt out of marketing emails at any time using the unsubscribe link in any message, or by contacting us. Transactional emails (bookings, billing, account security) will still be sent as needed to operate the Service.
You can view, edit, or delete individual nutrition logs, community posts, and profile content directly in the app, and adjust your visibility settings at any time. You can also permanently delete your account from Settings. To request a copy of your data, or for help with anything account-related, contact us at start2day.s2f@gmail.com or visit our Support page. Depending on where you live, you may have additional rights under laws like the GDPR or CCPA, including the right to access, correct, or delete your personal information.
We keep your information for as long as your account is active. If you delete your account, we delete your personal data, except where we're required to retain limited records for legal, accounting, or dispute-resolution purposes.
Start2Finish is not directed at, and is not intended for use by, anyone under 18.
If we make material changes to this policy, we'll update the "Last updated" date above and, where appropriate, notify you directly.